Shipping Policy

Shipping & Delivery Policy

Effective Date: December 18, 2020

Last Updated: November 3, 2026

At Military Treasures (militarytreasures.net), we work with centralized fulfillment facilities, inventory warehouses, and regional logistics partners across the United States to deliver quality military gear, tactical apparel, historical antiquities & collectibles, and outdoor equipment.

Highlighted Shipping Summary

  • Tiered Savings: The more you purchase, the more you save on shipping.

  • Processing Window: Standard supply orders and general gear are processed and dispatched within 1 to 3 business days (excluding weekends and major holidays). Rare antiquities, vintage collectibles, and specialty items requiring custom protective packaging ship within 2 to 4 business days.

  • Delivery Window: Standard ground transit takes 3 to 7 business days following carrier pickup. Please allow 7 to 10 total business days from order placement during peak volume periods.

  • Free Shipping Threshold: Orders totaling $99.99 or more qualify for FREE Standard Shipping.

1. Domestic Shipping & Handling Rates

To keep individual item prices transparent, shipping and handling charges are calculated at checkout based on your order subtotal (before taxes and after applied discounts):

Order Subtotal Range Standard Shipping & Handling Rate
$0.00 – $24.99 $6.99
$25.00 – $49.99 $5.99
$50.00 – $99.98 $3.99
$99.99 and above FREE ($0.00)

All shipping and handling charges cover order processing, warehouse handling, protective packing materials (including custom packaging for fragile antiquities), and carrier ground delivery across the contiguous United States.

2. Order Processing & Dispatch

  • Cut-Off Times: Orders placed after 2:00 PM EST or over weekends/holidays begin processing on the next business day.

  • Multi-Package & Vault Fulfillment: Because products may dispatch from different regional fulfillment warehouses or specialized inventory vaults (for rare military antiquities and vintage goods), multi-item orders may occasionally arrive in separate packages with distinct tracking numbers at no extra charge.

  • Tracking Confirmation: Automated tracking details are emailed as soon as a shipping label is created. Please allow 24 to 48 hours for the shipping carrier to scan the package and update tracking points online.

3. Address Requirements & Restrictions

  • Physical Street Address Required: Major tactical equipment carriers (UPS Ground and FedEx Ground) require a physical street address for delivery. Heavy gear, boots, knives, and multi-item orders cannot be delivered to P.O. Boxes.

  • TSA & DOT Restrictions: Certain outdoor gear, aerosols, battery packs, or maintenance items are restricted from air transit under Transportation Security Administration (TSA) regulations. Restricted goods ship strictly via ground transportation.

  • Domestic Only: We currently ship to all addresses within the contiguous United States. International shipping options are currently in development.

4. Order Cancellations & Interceptions

Orders enter automated packing queues immediately upon placement. Once an order is submitted, it cannot be canceled or modified.

If you notice an error in your shipping address, email Support@military-treasures.com immediately. While address updates cannot be guaranteed after processing starts, we will attempt to coordinate a carrier reroute where possible. Unwanted items may be returned following our Return & Refund Policy.

5. Delayed, Damaged, or Missing Packages

  • Transit Delays: Unexpected weather events or postal hub congestion can occasionally delay carrier transit beyond our control. If tracking shows no activity for more than 5 business days, notify us so we can submit a formal carrier inquiry.

  • Damaged Items: If your box arrives damaged or crushed, keep all original inner packing materials, shipping boxes, and items intact. Take high-resolution photos of the damaged package and outer carrier shipping label, and email them to Support@military-treasures.com within 48 hours of delivery confirmation so we can initiate an official carrier insurance claim and coordinate a replacement or refund.

  • Missing Deliveries: If carrier tracking indicates "Delivered" but you have not received your package, check around porches, side doors, mailrooms, and with household members or neighbors. If still missing after 24 hours, contact us to initiate a carrier delivery investigation.

6. Customer Support Contact

For tracking assistance, carrier claims, or shipping questions:

  • Email: Support@military-treasures.com

  • Mailing Address: Military Treasures, 4918 Riviera Drive, Middletown, OH 45042

  • Customer Response Window: 24 to 48 business hours